Privacy Policy

Last Updated: October 23, 2024

At Riverside Spice, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect personal information to provide better services and enhance your experience with Riverside Spice. The types of information we collect include:

Contact Information: When you make a reservation, contact us via email, or inquire about our services, we may collect your name, phone number, and email address.
Payment Information: If you place an order for pickup, we may collect payment details such as credit/debit card information.
Location Data: When you visit our website, we may collect data about your geographical location to provide you with relevant information, such as nearby locations.
Browser Information: When you browse our website, we may collect technical information such as your IP address, browser type, and operating system.

2. How We Use Your Information

The information we collect is used to:

Process reservations and orders.
Improve our restaurant services and customer support.
Personalize your experience, such as suggesting menu items or offers.
Communicate with you regarding your orders, inquiries, and special promotions.
Ensure the security of our website and protect against fraud.

3. Data Sharing and Disclosure

We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers (such as payment processors) to fulfill your order or reservation.

We may also disclose your information:

If required by law or to protect the rights and safety of Riverside Spice or others.
To comply with legal requests, government regulations, or law enforcement.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, including remembering your preferences, and providing tailored content. You can adjust your browser settings to decline cookies, but this may limit certain features of the website.

5. Security of Your Information

We take reasonable steps to protect the security of your personal data from unauthorized access or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute protection of your information.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your personal data if it’s inaccurate or incomplete.
Request the deletion of your personal data in certain circumstances.

To exercise any of these rights, please contact us at riversidespice@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the date of the latest revision.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your data, please contact us at:

Riverside Spice
44 Lower Holt Street, Earls Colne, Colchester CO6 2PH, United Kingdom
Phone: +44 1787 221979
Email: riversidespice@gmail.com
Website: riversidespice.uk

By using our website or services, you agree to this Privacy Policy.